Healtheon proposes an operating model for sustainable primary care delivery in Canadian towns and rural communities, which are facing challenges due to physician shortages and burnout. The model emphasizes:

What is the Virtual Community Health Hub?

Healtheon’s Virtual Community Health Hub is an innovative online platform that brings together healthcare services, wellness resources, and social supports in one accessible location. Designed to meet your community’s unique needs, it serves as a comprehensive entry point to health and wellness services.

The Five Key Values Of Healtheon’s Nurse-led Virtual Community Health Hub:

How the Virtual Health Hub Benefits You

  • 365 Healthcare Access: Get clinical services, health information, and support whenever you need it.
  • No Travel Required: Connect with providers from home, removing transportation barriers.
  • Reduced Wait Times: Enjoy faster access to care through virtual consultations.
  • Seamless Care Coordination: Navigate between services with help from our care team.

Comprehensive Care Options

  • Virtual primary care with physicians and nurse practitioners
  • Mental health support, counseling, and therapy
  • Chronic disease management (e.g., diabetes, heart disease)
  • Medication management and prescription renewals
  • Prevention and wellness programs, including fitness and nutrition

Community Connection & Support

  • Virtual support groups and community forums
  • Multi-language services and culturally competent care
  • Caregiver resources and social service connections
  • Community resource directory and financial assistance navigation

Personalized Health Guidance

  • Tailored health recommendations and proactive health alerts
  • Care navigation and health tracking tools

Innovative Technology

  • User-friendly design for all technical abilities
  • Secure private messaging with your healthcare team
  • Remote monitoring integration for better care
  • AI-enhanced support for instant answers and navigation
  • Multi-device access: smartphone, tablet, or computer

Real Results for Community Members

  • Improved access to healthcare, especially for rural and underserved communities
  • Reduced emergency department visits through preventive care
  • Better chronic condition management with ongoing support
  • Enhanced health knowledge and stronger community connections

Developing a Community Healthcare Master Plan

Healtheon also helps communities develop strategic healthcare master plans—comprehensive frameworks for addressing local health needs and building healthcare infrastructure. These plans include:

  • Strategic planning for hospitals, clinics, and specialty facilities
  • Workforce development to recruit and retain healthcare professionals
  • Community health needs assessments
  • Ensuring access to care for all residents
  • Public health infrastructure and emergency preparedness
  • Integration of healthcare, social services, and mental health supports
  • Digital health infrastructure and telemedicine
  • Funding strategies and public-private partnerships

Healtheon’s experienced consulting team collaborates with communities to analyze gaps, set goals, and deliver actionable solutions—helping to address health disparities and improve outcomes.

Contact: info@healtheon.ca